We're Hiring: Customer Service & Design/Production Assistant

We're Hiring: Customer Service & Design/Production Assistant

Job Title: Customer Service & Design/Production Assistant

Hello. We’re Design Aglow, a little company with giant ideas. Since 2006, we’ve been an industry leader for information, education, and templates created for the success of professional portrait and wedding photographers. Our team has created 300+ products that help photographers shine, including two best selling books and wholesale frame, packaging and album shops to serve our international market. Innovation is a team constant, and we’re always seeking (and developing!) the industry’s next big thing. At Design Aglow, the entrepreneurial and artistic spirits coexist, with one always pushing the other to new heights.

Our team needs a part or full-time Customer Service & Design/Production Assistant for our Portland/downtown Lake Oswego office who can thrive in a fast paced, entrepreneurial environment. You should have excellent communication skills, be able to juggle several different jobs at the same time, and be able to make decisions on the fly. The variety of the work on a day-to-day basis recommends this job to people with strong work ethics, organizational abilities, a creative sensibility, and a love of growth.

We strive to maintain an open and creative work environment where everyone has the ability to voice opinions and affect company strategies. Our growth is a direct result of consistently setting trends (rather than following them) and growing a strong team of dedicated, passionate employees.

Customer Service & Design/Production Assistant will:

  • Assist customers via email
  • Convert products from Photoshop to InDesign and vice versa
  • Correspond with contributing photographers
  • Order sample products
  • Collect and curate images for new products

Required Qualities and Characteristics:

  • Excellent written, oral, and interpersonal communication skills
  • At least 1 year of customer service experience
  • A working knowledge of Photoshop and InDesign
  • Familiarity with the professional photography industry and current trends
  • Ability to perform effectively in a fast-paced team environment
  • Sense of humor and love of lunchtime is a bonus

This position is in downtown Lake Oswego, OR and applicant must be local. Please submit your resume to jobs@designaglow.com with the subject of “Customer Service & Design/Production Assistant”  before July 15th, 2017. No calls, please.




Also in Design Aglow Blog

How to Start Shooting Destination Weddings
How to Start Shooting Destination Weddings

0 Comments

The turquoise waters of the Bahamas, the dramatic Rocky Mountains, the vistas of Iceland- endless romantic images pop into our minds when we think of destination weddings. And that is why, almost every wedding photographer at some point wants to give them a go.

So we’re going to tell you how to find them, book them, and prep for them.

Read More

How To Be A Really, Really Happy Photographer
How To Be A Really, Really Happy Photographer

0 Comments

The formula is simple.

clients you love + photography you are excited about + doing it your way = happy photographer

We think a shift should be made in photography. A happiness shift. You likely got into photography because you love taking photographs. And then the reality of making a living at it started to creep in, and you became bound to jobs you didn’t really want to do, because you needed the money. We’ve been there, and yep, it stinks.

Read More

Where's The Money?
Where's The Money?

0 Comments

Here’s a saying we find really annoying: “do what you love, and the money will follow. Umm, nope. If we asked every photographer out there if they are working hard, they would say yes. But if we asked every photographer out there if they are raking in the big bucks, many would say no.

Read More