2017 Holiday Deadline Announcement

2017 Holiday Deadline Announcement


Need albums, portfolio boxes, frames or packaging for holiday gifts? Please make sure you review our holiday order deadlines so you get your orders and gifts on time!

Album & Portfolio Boxes:
November 27th for ground shipping
December 5th for overnight shipping (extra fees apply)

*Please note: holiday deadlines only apply to regular album orders and do not apply to sample album orders. Correctly sized files must be received by these dates. 

Frames:
December 7th

*Please note: In the rare chance that damage occurs during shipping, we unfortunately cannot guarantee replacements to arrive by December 24th. All replacements are shipped via the original shipping method. Please allow for extra time if an order is absolutely needed by December 24th. 

Packaging:
December 12th for ground shipping*
December 14th for overnight shipping*
*Only applicable to orders without embossing/engraving.

Embossing & Engraving Orders: December 4th for ground shipping
Embossing & Engraving Orders: December 7th for overnight shipping


All deadlines guarantee shipment date on or before December 22nd, pending no shipping delays.

Please note: We are not responsible for delays that occur via UPS or FedEx due to weather or extreme circumstances that are out of our control. We will notify you if there are any orders heavily delayed after being processed and shipped.

HOLIDAY CLOSURES:
Design Aglow Albums, Frames and Packaging departments will be closed from December 22nd, 2017 through January 1st, 2018. There will be limited customer service during this time and shipping will resume on January 2nd, 2018 (for albums and packaging) and January 4th, 2018 (for frames). Please allow our team up to 48 business hours for any customer service inquiries. 




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