Client issues got you feeling a little stumped? If your responses to client issues are about as awkward as a giraffe on crutches, then lean on our Studio Success Guide to learn how to always say the right thing.
Design Aglow delivers the best photography client communication practices to implement in every sticky situation and then follows up with 7 of the most common difficult client issues and how to flawlessly respond.
Digital files, damaged goods, and cancellations… we’ve got those issues handled. The only drama you’ll have left will be in your Netflix queue (and not in your inbox). You’re welcome.
From a very early age I loved taking pictures and looking at them in magazines and books, but the art of photography captured my heart when I was a teenager, on my first overseas trip to Wales. From that point, I began shooting with a little film SLR and having my friend model for me. In college I took some digital photography and visual communication courses as part of my communication studies major, and decided to pursue a career in photography. I became a legal business and took my first paid client at age 20, and it's been quite a journey and adventure over the past nine years.
I secretly bought a mail-order 35mm camera when I was 15, and took lots of ordinary photos of animals and nature for several years. Although I majored in art and studied photography in college, my career started in marketing and advertising, from the client service end. Then I had the most beautiful baby, found my old camera and realized how much I love photographing people.