Client issues got you feeling a little stumped? If your written responses are about as awkward as a giraffe on crutches, then lean on our Studio Success Guide to learn how to always say the right thing.
Design Aglow delivers the best photography client communication practices to implement in every sticky situation and then follows up with 7 of the most common difficult client issues and how to flawlessly respond.
Digital files, damaged goods, and cancellations…. we’ve got those issues handled. The only drama you’ll have left will be in your Netflix queue (and not in your inbox). You’re welcome.
• 17 page PDF with our best practices to implement in all client communications to leave you feeling confident and empowered
• The 7 most common client issues and how to effectively respond like a pro without losing face or profit
• Policy suggestions to operate a successful and sustainable studio business
• Adobe Acrobat, Preview, or any PDF Viewer, Windows and Mac
Save Time: Hours redeemed and anxiety relieved by no longer having to worry about what to say when a difficult issue arrises.
Profitability: Access to sound studio policies that will leave your bottom line untouched when clients make unrealistic demands.
A Good Reputation: Run your business by communicating consistent and thoughtful responses and you’ll gain a reputation of being professional, savvy and about as cool as an organic cucumber amongst your clients and colleagues.
- A few notes from Design Aglow about our products.
Customization: This product is an instant download and is fully customizable unless otherwise noted. A support guide is provided with your product, or in our Tutorials section. It offers a generalized overview for customizing the template. NOTE: Both the template and tutorial are designed specifically for professional photographers and assume a working knowledge and intermediate experience with Photoshop and a familiarity with layer masks.
Printing: Unless otherwise noted, all template layouts are formatted for standard professional lab printing. You can print your final products anywhere professional services are provided, however we do include a recommended lab with your download.
Fonts: Most fonts used in Design Aglow products are standard system fonts that may already be installed on your computer, or are easily attainable by downloading from the creators. Due to copyright protection, we are unable to include these files directly in the template, but a quick Internet search for the font online will typically yield several resources (font style names are included with your product for easy searching).
About Your Purchase: We understand inspiration knows no boundaries and that you're probably eager to get started. This product is designed to be used immediately, which is why we made it digital! We do hope you understand, however, that since it is digital, we are unable to offer refunds or exchanges. Before you finalize your purchase, take one more look to be sure it's exactly what you need and that you have the appropriate software.
One more thing: If you haven't purchased from us before, take a minute to review our Copyright Information, for important details on how you legally use this product. It will probably answer most of the questions you may have, and explains key product usage guidelines.
Have questions? Contact us anytime. A friendly, intelligent member of Design Aglow will be happy to offer assistance during our operating hours, M-F 9:00-5:00 (U.S. Pacific Standard Time).