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Reset Previous Order



    • *Please allow up to 24 hours (Mon-Fri) for your order reset to be processed.
    • This product is solely for customers who are looking to have a previous order reset. Please purchase this product and add your order number in the box provided to have us reset it for you.

        We switched the back-end of our shop system in the middle of July of 2012 and were unable to transfer our accounts to the new system. Because of this, we'll need you to send us the original receipts either from us or from PayPal if the purchases are from before July of 2012. Please attach your receipt to this purchase or forward it to us directly at support@designaglow.com

          If you purchased anything after July of 2012, we'll just need the order numbers or the email used to place the orders.
      • A few notes from Design Aglow about our products.

        About Your Purchase: We understand inspiration knows no boundaries and that you're probably eager to get started. This product is designed to be used immediately, which is why we made it digital! We do hope you understand, however, that since it is digital, we are unable to offer refunds or exchanges. Before you finalize your purchase, take one more look to be sure it's exactly what you need and that you have the appropriate software.

        One more thing: If you haven't purchased from us before, take a minute to review our Copyright Information, for important details on how you legally use this product. It will probably answer most of the questions you may have, and explains key product usage guidelines.

        Have questions? Contact us anytime. A friendly, intelligent member of Design Aglow will be happy to offer assistance during our operating hours, M-F 9:00-5:00 (U.S. eastern time).

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